Privacy Policy
Duothink Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we handle information collected through our website duothink.co.uk.
Who we are
Duothink Ltd is a company registered in Scotland (company number SC886148) with its registered office at Cullyblean Steading, Tullynessle, Alford, AB33 8QR. We are the data controller for the personal information we collect through this site.
For any questions about this policy or your personal data, contact us at hello@duothink.co.uk.
What information we collect
We only collect personal data that you give us directly when you email us:
- Your name (if you include it)
- Your email address
- The contents of any message you send us
This website does not currently include a server-side contact form. When you click an email link on the site, your own email program opens a draft addressed to us — once you send it, we receive it the same way we receive any other email.
How we use your information
We use the information you provide only to respond to your enquiry and, where relevant, to continue our conversation with you. We will not use your information for marketing without your explicit consent, and we will never sell your personal data to third parties.
Our lawful basis
We process your personal data on the basis of your consent (UK GDPR Article 6(1)(a)) when you choose to contact us, and on the basis of legitimate interests (Article 6(1)(f)) when responding to your enquiry.
How long we keep your information
We keep email correspondence for as long as is reasonably necessary to address your enquiry and maintain a record of our interactions. Typically this means up to three years from your last contact with us, after which messages may be deleted.
Who we share your information with
We do not share your personal data with third parties except where required to do so by law. Our email is hosted by a third-party email provider; they process email on our behalf as a data processor.
Cookies and analytics
This website does not currently use cookies, tracking pixels, or analytics tools. If this changes, we will update this policy and present a clear consent banner before any non-essential cookies are set.
Your rights
Under UK GDPR you have the right to access, correct, or delete the personal data we hold about you; to restrict or object to our processing; and to data portability. To exercise any of these rights, contact us at hello@duothink.co.uk and we will respond within one month.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Children
Our website is not directed at children under 13, and we do not knowingly collect personal data from children.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.